Business Support Training

Our business support training is structured to offer personal and professional development in relation to key areas from interpersonal skills and people development to business development and client service.

In all our training, our aim is not only to tailor the programmes so that they are relevant and appropriate for your level as you develop through your career, but also to make them challenging and innovative.

Subjects Include: -

• Appraisal and Performance Review
• Assertiveness Skills
• Behavioural & Interpersonal Skills
• Bullying & Harassment
• Business Strategy
• Coaching & Mentoring
• Communication Skills
• Conduct & Discipline at Work
• Confidence Building
• Conflict Management & Resolution
• Continuous Improvement
• CPD (Continuous Professional Development)
• Customer Care
• CV Writing
• Decision Making
• Delegation Skills
• Emotional Intelligence
• Equality & Diversity
• Facilitation Skills
• Giving Briefings & Tool Box Talks
• Interview Techniques
• Managing Change
• Managing for the First Time
• Managing People
• Minute Taking
• Motivating People & Teams
• Negotiating Skills
• Neuro Linguistic Programming (NLP) Introduction
• Presentation Skills
• Problem Solving
• Recruitment & Selection
• Report Writing & Business Correspondence
• Sickness and Absence Management
• Stress Management
• Team Building
• Time Management
• Train the Trainer
• Understanding Body Language

Contact us for more details